# SDK and partner integration experience | abuenoben

> SDK, API, example and documentation improvements that made B2B integrations clearer and reduced recurring integration support by around 35%.

Canonical URL: https://abuenoben.com/en/cases/sdk-partner-integration-experience
Language: en

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Digital identity and biometrics

More than 50 client and partner integrations supported, with around 35% less integration support.

By [Armando Bueno Ben](/en/about)

## How it was delivered

01

### Starting point

Sensitive integrations had to become easier without turning onboarding into a support bottleneck.

02

### Intervention

I improved APIs, examples and integration decisions to reduce repeated support.

03

### Ownership taken

Senior support on integration experience, APIs, technical documentation and external team support.

04

### Outcome

More than 50 client and partner integrations supported, with around 35% less integration support.

## How this applies to your agency

An SDK/API integration surface with clearer docs, examples and reduced repeated questions.

## Project context

Context

B2B platform with sensitive integrations for partners.

Frame

Live product with pressure on adoption and support.

Role

APIs, integration architecture and usage experience.

Visibility

Anonymized case due to product and commercial context sensitivity.

## Technology and decisions

Technical base

Kotlin, Android, SDKs, REST APIs, integration contracts, examples and documentation.

Time frame

Phased work inside a live product, with evolution and partner support.

What I learned

Integration is not sold only as code: it is also clarity, examples and less dependency on the technical team.

## Do you have a delivery with a similar risk?

With the objective, timing, current state and validation owner I can tell you whether there is a real fit and what I would review first.

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