Technical support for agencies

I join an existing project to take on a defined delivery. We agree on my scope, who signs it off and what the team needs to continue.

Discuss support See models

MaderaPlus: establish the baseline first

I reproduced the +DERA app, backend and website to investigate issues and prioritise the next work.

Read the diagnosis

A diagnostic environment with anonymised data.

23 actionable items identified in the issue log to guide further development.

Where I join

I first review the objective, current state, dependencies and availability, then propose an entry point with a clear acceptance condition.

Technically demanding presales

I review scope, dependencies and risk before the agency commits to a solution or date.

Blocked project

I review the existing code and take on the website, app feature or integration holding up the project.

Delivery peak

Temporary capacity within an agreed window; critical on-call work or urgent support is scoped explicitly.

What remains afterwards

Your team receives the agreed changes, checks and documentation needed to maintain the work.

Plan and boundaries

Scope, access, owners, availability, risks and the acceptance condition are visible from the start.

Verifiable execution

Code, tests, error states and validation of the flow that will actually ship.

Handover to your team

I document configuration, decisions and remaining work so another developer can take over.

Tell me about the project

Tell me what needs to be resolved.

Objective, current state and timing are enough to assess fit and suggest a concrete starting point.

A human reply, normally within one business day. No automatic addition to marketing lists.

What context are you writing from?

Agency, consultancy or studioCompany or SMEProduct teamOther context

Name

Work email

What needs to be resolved

A few lines about the project are enough.

Add more informationCompany, budget and timing, if you know them.

Company or studio

Project type

Working model

Indicative budget

Timing

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Data used and how to withdraw consent

I agree that Google Ads may measure this enquiry using its submission ID, date, my normalized email address transformed with SHA-256 and, when one exists and remains current, the click identifier. This is optional, does not enable remarketing and can be withdrawn using the contact details in the privacy policy.

Anti-spam verification

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Usual reply within one business day.

Common questions

Can the work be entirely white-label?+

Yes. I can stay out of client-facing communication, work under an NDA and follow the agency’s channels and procedures.

What do you need to assess a project?+

The objective, deadline, current state, approval owner and the technical work blocking delivery. That is enough to suggest a starting point.

Can you join a project that has already started?+

Yes. I review the existing codebase, take responsibility for an agreed part and document the handover.

What happens to the code and documentation?+

They are delivered under the terms agreed with the agency, ready for release, maintenance or handover to the relevant team.